Return and refund policy
Last update: February 21, 2024
Thank you for shopping at Radon Evolution
If you are not satisfied with your purchase from Radon Evolution, you may review this refund and return policy. This policy applies to all Radon Evolution products.
You have the right to cancel your order within thirty days of your purchase. The period is counted from the date you received our product.
Please note that shipping charges are not refundable.
To exercise this right of cancellation, please go to the contact section of our website.
The refund will be made no later than 14 days after receipt of the goods from us. The refund will be made using the same method of payment that you used to make your purchase.
Conditions of return
Before returning items, please ensure that you meet our criteria below
Items were purchased within the last 30 days
The goods are in the original packaging
We have the right to refuse any return that does not meet our return criteria above, at our discretion.
Defects
If you receive a defective item, please notify us via our form on the contact page of our website.
A new item will be sent to you free of charge within 14 working days of receiving your request.
Return of goods
You are responsible for the costs and risks associated with the return of your items.
You must send them to the address below
673 Rue de Martigny W , Saint-Jérôme, QC J5L 1Z6
Contact Us
If you have any questions about our return and refund policy, please contact us by visiting the contact page of our website.